Where to start? Firstly let me say that I could not possibly be happier with the August Vintage Cushion diamond, the custom Timeless Designs setting, and above all the customer service that I received from Stephanie and David at Good Old Gold.
My engagement ring search began in earnest more than a year ago. I scoured the globe – literally and figuratively – to find the perfect diamond for the woman I have now asked to be my wife. On my hunt I went to retail jewelers, wholesale diamond dealers, and just about every website on the internet. I travel quite a lot for work, so I was fortunate to be able to put my “eyes on target” in a variety of stores in San Diego, Los Angeles, Houston, Amsterdam, and New York City. After having nearly every trick in the book thrown at me to manipulate me into making a stupid decision with my hard earned money, I was thrilled when I reached out to Jonathan’s team in Massapequa and found them to be highly knowledgeable, direct, fair, and most important to me - honest.
I originally discovered GOG through a search on Pricescope.com. I quickly became curious about the cushion cuts GOG advertised because they were a bit dearer in terms of dollars per carat than those available at other sources. So I searched through the GOG website and of course watched quite a number of Jonathan’s highly informative videos. My turn to be honest: I was suspicious at first that the videos might just be clever videography featuring a charismatic talker… so I arranged to view some of the diamonds first-hand when in NYC on a business trip. Wow was I wrong - the AVC diamonds look even more exquisite in person than they do in the videos! The digital recordings - which are outstanding – still can’t possibly do justice to the aesthetics of these stones in terms of its effect on the human eye when viewed live. So let’s be very clear: many of the diamonds GOG offers are not the cheapest on the market if you just look blindly at statistics like clarity, color, and carats. But between the sheer beauty of the AVC cut, and the above-and-beyond service, in my opinion I got more for my money at Good Old Gold than I could anywhere else, period.
My (now) fiancée is not the type to want a big gaudy stone, so in the end I went smaller in carats and higher quality in terms of clarity and color. To each their own of course, but to me there’s something pretty special about telling her she has an “internally flawless” diamond on her finger… and that mattered more to me than size. So with David’s diligent help I selected the stone that I was convinced was perfect, a .76 G IF AVC. Then it was time to find the right setting, and so entered Stephanie.
GOG has hundreds of finely crafted & beautiful ring settings ready-made in the store, and at prices to meet any budget. I am certain my lady would have been more than happy with any of them, but I really wanted her to have something uniquely her own. Stephanie was a great resource to guide me on crafting a custom setting that was built to my exacting specifications. I did my best to test her limits of both patience and knowledge, but I couldn’t find such limits anywhere!
After assessing my perspective on my intended’s style and taste in jewelry, and pointing out a number of design elements that may work in that context, Stephanie did quick work getting the design together. After a couple of days I received the CAD drawings. I had a couple of tweaks to make and some questions I wanted clarified… and within a few hours of submitting those points I had phone calls and emails from Stephanie covering everything in detail. Wow, what service!
After giving my final approval, I received the ring within 3 weeks. I imagine Stephanie could have had it expedited it if needed, but fortunately I wasn’t in a situation where I needed it any faster than that.
When I received the shipment I could not wait to open it. I was delighted to find that every detail was exactly as we had discussed. From the delicate halo, to the pave side diamonds, to the detailed milgraining, to the trellis head setting... these folks nailed it 100%!
Along with the ring came the original copy of the AGS Certification, a highly detailed appraisal of the diamond & setting, a 10x loupe, a handsome rosewood box, and some information regarding where to go for jewelry insurance.
I took the diamond ring to a trusted local jeweler to make sure the diamond matched all the specifications as I had observed them in New York, and to a reputable appraiser for a second opinion. The local appraiser’s feedback went something like, “I have been in this business for 30 years, and I look at diamonds all day every day. Tonight, I will go home and tell my wife about the beauty of this stone. Thank you for sharing it with me.”
When I finally asked for my then-girlfriend’s hand and presented her with the ring at Schloss Neuschwanstein in Southern Bavaria, her exact response was, “YES, YES, YES, YES, YES!!!!!” Enough said. :-)
One unexpected bonus: my fiancée works in health care and is around a lot of doctors who can afford to know the difference between good and great. One day she came home from work just beaming, and said “Dr. such-and-such looked really closely at my diamond today, and afterwards he complimented me profusely on what a gorgeous cut this is!!!”
I could go on and on with all manner of positive feedback. Suffice it to say this: anytime I have family or friends who are looking for an engagement ring or other fine jewelry, I will not hesitate to put my own reputation on the line and tell them to visit Good Old Gold.
Thank you Stephanie, David, and the whole Good Old Gold Team for your outstanding service and guidance through what otherwise could have been a very intimidating process.