Good Old Gold is proud to unveil live video sessions with a member of our staff. See below for instructions. What you need: Windows Live Messenger (Click here to get it) What you DON'T need: You DON'T need a CAMERA or a MICROPHONE. How to start: Install Windows Live Messenger on your computer. Go to ADD A CONTACT and add the username GOODOLDGOLD@GOODOLDGOLD.COM Double click on GOODOLDGOLD@GOODOLDGOLD.COM in your contact list. In the window that comes up, the third button from the left on top should be the START OR STOP A VIDEO CALL button. Click this and wait. We will do our best to get to everyone's call during normal business hours. To Schedule an appointment you can email us at sales@goodoldgold.com.