Our Lifetime Guarantee includes the following policies.

Lifetime trade up policy

This policy is for Round & Square (including The Jubilee & the new Square Cushion) Hearts & Arrow and Princess cut diamonds purchased from Good Old Gold for full amount of purchase price (less shipping). At any time you can trade in the diamond you purchased from Good Old Gold and get exactly what you paid (less the cost of shipping) toward a diamond of at least a $500.greater value than your past purchase. Once you trade up for another diamond, there are no refunds. You can only trade up again. The diamond cannot be chipped, burned or altered in any way different than how you received it from us in order for us to honor your refund or upgrade. If your trade-in does require a minor re-polishing to bring it back to its original condition, only the cost of the re-polishing, a new certification and any loss of points on the diamond from the re-polishing would be deducted.

Lifetime Buy back policy

Our buy back policy pertains to Round Hearts & Arrows, diamonds that have been purchased from Good Old Gold. We at Good Old Gold will buy back the diamond you bought from us for 25% less than what you paid for it. This is an incredible policy because think about it, WHEREEVER YOU BUY YOUR DIAMOND, once they have your cash, that's it. NO MONEY BACK. Another great thing about this policy is if you have ever spoken to someone who has tried to pawn or sell their engagement ring back to a jewelry store or second hand dealer the average return (and this is a hard reality) IS ANYWHERE FROM 20-30% OF WHAT THEY ACTUALLY PAID FOR THE RING. This gets really bad for those of you who purchased from high end retailers or department stores or malls. Then of course there's always that last option of you selling it in the paper. You'll get the most for it that way should you ever be in that predicament. HOPEFULLY YOU WON'T. The diamond cannot be chipped, burned or altered in any way different than how you received it from us in order for us to honor your refund or upgrade.

Plus those listed on our standard policies page at this link.